Summary: Agentforce adds Field Service Management

Why It Matters: This shows Salesforce is putting a lot of focus on helping businesses with their on-site work.

What Changed:

• The main message changed from "Humans and agents drive customer success together" to focusing on "Agentforce Scheduling and Dynamic Scaling."
• The page added a lot of new content about "Agentforce Field Service."
• New sections were added explaining how Field Service helps businesses, what makes it special, and how it elevates teams.
• Detailed information about boosting mobile worker productivity, optimizing scheduling and dispatch, and managing work and assets was added.
• New pricing plans for "Dispatcher," "Technician," "Contractor," "Contractor Plus," "Field Service Plus," and "Agentforce 1 Field Service" were added.
• New case studies and resources related to Field Service were added.
• The previous content about "Starter Suite," "2M+ Salesforce support requests," "Salesforce is the platform for the Agentic Enterprise," and "Launch faster with 16+ Agentforce solutions" was removed.