February 9, 2026 ongoing Get alerts for respond.io

Summary: Respond.io launches new tiered pricing plans

Why It Matters: The company has moved from a general product pitch to a structured pricing model. This makes it easier for different sized businesses to see exactly what features they get for their money.

What Changed:

  • The page title changed from a product description to "Pricing | Plans Built to Scale Your Business."
  • Added four distinct pricing tiers: Starter ($79/mo), Growth ($159/mo), Advanced ($279/mo), and Enterprise (Custom).
  • Introduced a "Monthly Active Contact" (MAC) billing model where users pay based on the number of people they message.
  • Added a detailed feature comparison table showing limits for users, workflows, and AI capabilities.
  • Included a new FAQ section covering WhatsApp fees, data security, and plan cancellations.
  • Removed several direct links to competitor comparison pages from the bottom of the main content area.
Track companies like respond.io
Get actionable insights on price changes, product launches, positioning shifts and more
Start Tracking →