Summary:
RingCentral adds AI Receptionist and RingCX products.
Why It Matters:
RingCentral is adding more AI tools for businesses. This helps them handle calls and customer service better.
What Changed:
- "AI Receptionist" product was added. It helps answer calls and texts 24/7.
- "RingCX" product was added. It helps manage customer service with AI.
- "AI Conversation Expert" was added under RingCX. It turns talks into insights.
- "RingVideo" product was added. It helps with video meetings and events.
- The number of "Calls in the last hour" changed from 309,604 to 675,813.
- The number of "Total call minutes last 24h" changed from 28,109,576 to 29,461,855.
- New industry solutions were added for "Securely connect members, clients, and policyholders," "Bring students, faculty, and campus communities together," "Grow your client base with consistent & engaging experiences," and "Deliver secure and accessible communications to everyone in your community."
- The phone number for help changed from (888) 318 8573 to (800) 574 5290.
- The "Product spotlight" for AVA moved down the page.