Summary:
Zoho CRM adds new AI features
Why It Matters:
This shows Zoho is putting more effort into making its CRM smarter. It wants to help sales teams do their jobs better with new tech.
What Changed:
- The main page title changed from "Zoho | Cloud Software Suite for Businesses" to "Zoho CRM | Top-rated Sales CRM Software by Customers".
- The website now focuses on Zoho CRM instead of the general Zoho suite.
- New AI features like "AI Agents" and "Generative AI" were added under Zoho CRM's features.
- The navigation menu was updated to show specific Zoho CRM features and resources.
- A new product, "POS" (Point of Sale), was added under Sales and Commerce & POS sections.
- The description for "Tables" changed from "Work management tool to connect people, processes, and information" to "Modern spreadsheet-database hybrid to organize work and data."