Summary:
Klaviyo adds WhatsApp for customer service
Why It Matters:
The product is expanding beyond marketing into full-cycle customer support. This allows brands to handle both sales and service chats in one place using a popular messaging app.
What Changed:
- Added a new section for WhatsApp for customer service in the resources area.
- Updated internal links to use full "www" web addresses instead of relative paths.
- Removed several legal and privacy links from the bottom of the page, including "Do Not Sell or Share My Personal Information."
- Added a "Search" option to the main navigation menu.