Summary:
Contentsquare launches Conversation Intelligence
Why It Matters:
Contentsquare is expanding beyond website clicks to analyze actual customer conversations. This helps them show companies why customers are reaching out for help, not just what they do on a page.
What Changed:
- Added "Conversation Intelligence" as a core product offering in the main navigation.
- Updated the homepage banner to feature Conversation Intelligence powered by their Loris acquisition.
- Changed the "Using Contentsquare" menu to include a new "Product tours" link.
- Updated brand trust numbers to include "mid-market brands" alongside enterprise clients.
- Expanded the "For Teams" section with detailed descriptions for Marketing, Product, Ecommerce, Data, and Design teams.