February 17, 2026 ongoing Get alerts for zoho.com

Summary: Zoho CRM launches DAP for software adoption

Why It Matters: The company is moving beyond just providing tools. They now offer a way to help users learn and use software better through in-product guidance.

What Changed:

  • Added Zoho DAP, a new platform for in-product guidance and software adoption.
  • Added Zoho Procurement, a source-to-pay platform for business growth.
  • Added Zoho Spend for unified business expense control.
  • Added Zoho MCP to help build agent-ready apps and workflows.
  • Added DEX Manager Plus for monitoring device performance and employee experience.
  • Updated the homepage title to focus specifically on Zoho CRM as "Top-rated Sales CRM."
  • Added an ERP category to the product navigation menu.
Track companies like zoho.com
Get actionable insights on price changes, product launches, positioning shifts and more
Start Tracking →