Summary:
Zoho CRM launches DAP for software adoption
Why It Matters:
The company is moving beyond just providing tools. They now offer a way to help users learn and use software better through in-product guidance.
What Changed:
- Added Zoho DAP, a new platform for in-product guidance and software adoption.
- Added Zoho Procurement, a source-to-pay platform for business growth.
- Added Zoho Spend for unified business expense control.
- Added Zoho MCP to help build agent-ready apps and workflows.
- Added DEX Manager Plus for monitoring device performance and employee experience.
- Updated the homepage title to focus specifically on Zoho CRM as "Top-rated Sales CRM."
- Added an ERP category to the product navigation menu.