Summary: RingEX removes AI Receptionist

Why It Matters: This change removes a specific AI feature from RingEX.

What Changed:

  • The "AI Receptionist" product under "RingEX products" was removed.
  • The "RingVideo products" section was removed.
  • The "AI Virtual Assistant" (AVA) product was moved from under "RingVideo products" to under "RingEX products".
  • The "Global scale & RELIABILITY" section updated the numbers for "Calls in the last hour" and "Total call minutes last 24h".
  • The link for "mission-critical communications" was updated from ringcentral.com/trust-center.html to www.ringcentral.com/trust-center.html.
  • The "An award-winning platform, trusted by customers around the world" section was removed.
  • A new section titled "Integrate with our open platform to simplify workflows" was added.
  • A new section titled "Create smart, secure experiences for patients, staff, and partners." with a "42% increase in HCAHPS patient satisfaction" metric was added under "Solutions for every industry".
  • The phone number in the "Need help?" section changed from (800) 574 5290 to (888) 398 8077.
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