August 31, 2025 ongoing Get alerts for fin.ai

Summary: Fin adds Professional Services.

Why It Matters: This shows Fin is offering new ways to help customers.

What Changed:

  • A new "Professional Services" solution was added under the "Solutions" section.
  • A new "Professional Services" link was added to the footer under "Resources."
  • "Fergal Reid" changed his title from "VP AI" to "Chief AI Officer."
  • A new navigation bar was added with links to "system," "performance," "technology," "ai team," "integrations," and "pricing."
  • Two new video embeds were added under "Chosen by the world’s leading AI companies."
  • A duplicate line "[3.a.4] Engine optimization To calibrate performance, the Fin AI Engine™ uses integrated tools that optimize answer generation, efficiency, precision, and coverage" was added.
  • Three new integrations were added: "Intercom," "Zendesk," and "Salesforce."
  • A new section "Get the #1 AI Agent with Intercom’s Helpdesk" was added.
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