Summary:
Botpress adds Human Handoff feature
Why It Matters:
This change shows Botpress added a new feature for managing conversations.
What Changed:
- Add "Human Handoff Manage conversations with human involvement" to the Features list under Platform.
- Add "Human Handoff" to the Platform list in the footer.
- Remove "Lead Generation" from the By Use Case list.
- Remove "Employee Experience" from the By Use Case list.
- Change "Shopping Assistant" and "Ticket Management" order in the By Use Case list.
- Add "Workflow Automation" to the By Use Case list.
- Add "Product Copilot" to the By Use Case list.
- Update the "Learn more" link for augmenting customer support workflows to point to "Human Handoff".