Summary: Mailchimp updates free trial terms

Why It Matters: Mailchimp changed how its free trial works. This could change how new users try their service.

What Changed:

  • Mailchimp added "New!" next to "SMS marketing" in its features list.
  • The sales phone number changed from +1 (800) 315-5939 to +1 (855) 984-1872.
  • Mailchimp added detailed terms for its 14-day free trial.
  • The free trial terms now say that downgrading a monthly plan takes effect at the end of the billing period.
  • The free trial terms now say that deleting an account takes effect right away.
  • The free trial terms now say that the 14-day free trial is for new customers or free plan customers who joined in the last 90 days.
  • The pricing for the Standard plan after the free trial changed from "$20/month" to "$17/mo for 12 months, then $20/month".
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