February 16, 2026 ongoing Get alerts for kapiche.com

Summary: Kapiche expands focus to Support and Product teams

Why It Matters: The product is moving beyond just Customer Experience (CX) leaders. By targeting Support and Product teams specifically, they are trying to become a tool used by the whole company, not just one department.

What Changed:

  • The main page title changed from "Conversational Intelligence for CX" to "Customer Intelligence for CX, Support and Product Teams."
  • The footer now includes a direct link to "Terms and Conditions" and "Privacy Policy."
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