Summary:
Clearstep adds AI Voice Triage and Workflow Builder
Why It Matters:
The company is expanding from simple chat tools into more complex areas like voice automation and custom workflow tools for healthcare staff.
What Changed:
- Added a new "Capabilities" section featuring seven specific AI tools.
- Launched "AI Voice Triage & Care Navigation" to handle phone-based patient needs.
- Introduced an "AI Workflow Builder" for custom clinical processes.
- Added "AI Call Center Agent Decision Support" to help human staff during calls.
- Updated the main headline to focus on "Operational Solutions" alongside patient access.
- Added a news section highlighting a major contract with the Defense Health Agency.