Summary:
Zoho CRM adds new AI features
Why It Matters:
Zoho CRM is focusing on making its sales tools smarter with AI. This could help their users sell more.
What Changed:
- The main page title changed from "Zoho | Cloud Software Suite for Businesses" to "Zoho CRM | Top-rated Sales CRM Software by Customers".
- The navigation menu was completely changed to focus on Zoho CRM, adding many new sub-items under "Features", "Platform", and "Verticals".
- New AI features were added under Zoho CRM, including "AI Agents", "Generative AI", "AI forecasting", and "Custom AI".
- New "Low-code tools" and "Developer tools" sections were added under the Zoho CRM platform.
- New "Verticals" were added for Zoho CRM, like "Automotive" and "Life-sciences".
- The "Resources" section for Zoho CRM was greatly expanded with new links like "Ebooks", "SDR Course", and "Podcasts".
- The "Recent Launches" section was updated, removing some old items and adding new ones like "POS" and "DAP".
- "Tables" description changed from "Work management tool to connect people, processes, and information" to "Modern spreadsheet-database hybrid to organize work and data."