Summary: Elastic Email launches Inbox for team chat

Why It Matters: The company is moving beyond just sending emails. They are now offering tools for internal team talk and direct customer chat, making them a more complete communication hub.

What Changed:

  • Added a new product called "Inbox" for teammate and customer communication.
  • Added "Team Chat," "Live Chat," and "Help Desk" to their platform features.
  • Removed a very long list of cookie descriptions and privacy consent text from the main page view.
  • Updated the site header to promote the new Inbox tool.
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