Summary:
SAP Commerce Cloud adds agentic AI features
Why It Matters:
The platform is shifting from basic e-commerce tools to AI-driven "agentic commerce." This means the software can now help automate complex tasks like scenario planning, product discovery, and catalog management rather than just displaying data.
What Changed:
- Added "agentic commerce-led scenario planning" to help businesses meet delivery promises.
- Introduced natural language-driven product discovery for customers.
- Added AI agents to automatically organize and enhance product catalogs.
- Launched a "composable storefront" option that uses modular components for more flexibility.
- Updated the page to highlight specific B2B and B2C success stories from brands like Nokia and Airbus.
- Included a new interactive product tour and updated Gartner Magic Quadrant leadership status.