Summary: Zoho Desk launches new procurement and spend tools

Why It Matters: The product is expanding from customer support into financial operations. This helps businesses manage their money and buying processes in the same place they handle customer tickets.

What Changed:

• Added Zoho Procurement, a new platform for business buying.
• Added Zoho Spend, a new tool to track and control business costs.
• Added Zoho MCP, a tool to build AI agents and workflows.
• Added Zoho DAP, a platform to help users learn software faster.
• Added Zoho POS, a new retail point-of-sale system.
• Added DEX Manager Plus for monitoring employee device performance.
• Updated the page title and focus to highlight Zoho Desk specifically.