Summary: Help Scout adds AI Chatbot to product menu

Why It Matters: Help Scout is showing AI Chatbot as a main product. This means it is important to them.

What Changed:

• Add "AI Chatbot" to the product menu
• Remove "Self Service" from the product menu
• Change "AI at no extra cost" to "Integrated AI"
• Change "Zero dead ends Human help should always be easy to find. No endless loops, no deflection." to "Zero dead ends A platform optimized for customer delight over deflection."
• Remove "Sign Up Free" button
• Remove "Start for FreeStart for Free" at the end of the page
• Add "We’d love to show you the magic of Help Scout.Book a DemoBook a Demo" at the end of the page
• Update "Taylor Davis Senior Director of CX at Litmus" to "Taylor Davis VP of Customer Experience at Litmus"

What To Do:

• Add AI Chatbot to your product menu
• Update your AI feature descriptions

Verify Changes:

• View historical snapshot (2025-05-21)
• View recent snapshot