January 21, 2026 ongoing Get alerts for bonline.com

Summary: bOnline adds AI call recording and scoring

Why It Matters: The product is moving beyond simple phone calls to offer advanced tools that help small businesses analyze their conversations and improve customer service automatically.

What Changed:

  • Updated the "Starter" plan pricing display to clearly show the £7.00 starting price.
  • Renamed "Call menus" to "Call flows & menus" in the feature list.
  • Added "AI" branding to the "Greetings editor" feature.
  • Upgraded "Call recording" to "AI call recording," which now includes transcription, summaries, and scoring.
  • Added a physical office address in London to the footer.
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