January 29, 2026 ongoing Get alerts for wati.io

Summary: Wati launches Wati AI conversational layer

Why It Matters: The product is moving beyond simple messaging to focus on "Conversational Intelligence." This suggests a shift toward automated AI agents and "Copilot" features to handle customer interactions.

What Changed:

  • Added a new top banner promoting "Wati AI" as a conversational intelligence layer.
  • Added "Wati AI" to the product menu, featuring Copilots, AI Agents, and "Bring Your Own Agent" (BYOA) capabilities.
  • Changed the primary headline from "The #1 WhatsApp growth platform" to "The #1 business messaging platform."
  • Added a "Powered by wati.io" footer link to the WhatsApp contact button.
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