February 21, 2026 ongoing Get alerts for braze.com

Summary: Braze replaces Canvas journey orchestration with BrazeAI Decisioning Studio

Why It Matters: Braze is shifting its focus from manual journey building to automated AI decision-making. This suggests they are prioritizing "agentic intelligence" over traditional step-by-step workflow tools.

What Changed:

  • Removed "Orchestrate real-time, cross-channel journeys with Canvas" from the main product highlights.
  • Added "Make 1:1 decisions for each customer with BrazeAI Decisioning Studio™" in its place.
  • Reorganized the product list to emphasize AI-driven decisioning over manual orchestration.
Track companies like braze.com
Get actionable insights on price changes, product launches, positioning shifts and more
Start Tracking →