December 29, 2025 ongoing Get alerts for respond.io

Summary: Respond.io launches new tiered pricing plans

Why It Matters: The company has moved from a general product pitch to a structured pricing model. This makes it easier for different sized businesses to see exactly what they will pay and what features they get.

What Changed:

  • The page title changed from a general product description to "Pricing | Plans Built to Scale Your Business."
  • Added four distinct pricing tiers: Starter ($79/mo), Growth ($159/mo), Advanced ($279/mo), and Enterprise (Custom).
  • Introduced a "Monthly Active Contact" (MAC) billing model where users pay based on the number of people they message.
  • Added a detailed feature comparison table covering AI agents, broadcast tools, and support levels.
  • Included a new FAQ section to explain WhatsApp fees, billing cycles, and data security.
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