Summary: Zoho Desk launches new Procurement and Spend tools

Why It Matters: The product is expanding from customer support into financial operations. This allows them to manage a company's internal costs and buying processes alongside their help desk.

What Changed:

• Added Zoho Procurement, a new platform for company buying and sourcing.
• Added Zoho Spend, a new tool to track and control business expenses.
• Added Zoho MCP to help users build AI agent workflows with prompts.
• Added Zoho DAP to provide in-product guidance for software adoption.
• Added DEX Manager Plus for monitoring employee device performance.
• Updated the homepage focus from the general suite to Zoho Desk specifically.