Summary: LiveAgent includes AI features in all paid plans

Why It Matters: LiveAgent is positioning itself as the low-cost leader for AI support. They are attacking competitors who charge extra fees for every AI conversation.

What Changed:

  • Updated the main headline to focus on "AI-powered help desk" and faster issue resolution.
  • Added a claim that their AI chatbot can automate 75% of customer conversations.
  • Explicitly stated that AI features are included in all plans starting at $15/agent/month.
  • Added a direct comparison attacking competitors who charge $0.99 to $2.00 per AI resolution.
  • Introduced a new FAQ section that compares their pricing directly to Zendesk.
  • Added a new success story from M4Markets highlighting 80% higher engagement using AI.
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