Summary: Interakt launches WhatsApp AI Agents

Why It Matters: Interakt is moving beyond simple automation to conversational AI. This allows their customers to handle complex queries 24/7 without human staff.

What Changed:

• Added a new "AI Agents" product category for conversational AI.
• Introduced a "24/7 AI Employee" feature to handle customer interactions.
• Added a new "RCS Fallback" solution for messaging reliability.
• Updated the website navigation with a detailed "Solutions" menu organized by channel and industry.
• Added a "WhatsApp Forms" feature to capture user data within the app.
• Included a "WhatsApp Notification Library" for pre-built message templates.