August 17, 2025 90-day analysis Get alerts for workday.com

Summary: Workday added "Agent System of Record."

Why It Matters: This new term shows how Workday talks about its AI products.

What Changed:

  • "Agentic AI Agents" changed to "Agent System of Record Agents"
  • "HR Service Delivery" was added under HR Solutions.
  • "Energy and Resources" and "Transportation" were added to Industries.
  • "Customer Experience Overview" changed to "Services Overview."
  • "Education & Training" changed to "Training & Certifications" in two places.
  • "About Workday" section changed "Our Values" to "Our Story Our Values" and "Belonging & Diversity" to "Inclusion & Belonging."
  • "PRODUCT & COMMUNITY LOGINS" added "Evisort" in two places.
  • Two new messages about "Workday Rising" and "Flowise acquisition" were added.
  • "Workday Suite Marketplace" was moved under "Products."

What To Do:

  • Copy their new "Agent System of Record" language.
  • Add "HR Service Delivery" to your HR product list.

Verify Changes:

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