Summary: Service Hub adds Knowledge Base feature

Why It Matters: HubSpot added a new feature to its customer service product. This feature helps customers find answers themselves.

What Changed:

  • A link to "Knowledge Base" was added under "Scale Support Self-Service with AI"
  • The text "Manage Cookies" moved above "Accept all Decline all"
  • A link to "Hubspot Privacy Preferences" was removed
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