Summary: Gong adds AI Call Reviewer

Why It Matters: This new feature helps users review calls automatically.

What Changed:

• The "Updated on" date changed from June 9, 2025, to August 11, 2025.
• The read time changed from 133 minutes to 137 minutes.
• The release name changed from "June release" to "August release."
• New features were added under "August release":
  • Conversation intelligence:
    • Automated scorecards with AI Call Reviewer.
    • Enhanced pre-trained multilingual smart trackers for Pricing, Customer objections, and Customer concerns.
    • Subtitles for calls in preferred languages.
  • Revenue analytics:
    • More flexibility in funnel widgets with additional filters and multi-currency options.
    • More flexibility in widget period selector.
  • Engage:
    • Engage call tasks now in power dialer (Orum).
    • Customize CRM tab in Engage.
    • Create flow rules based on CRM updates.
    • Organize Engage assets into folders and subfolders.
    • Get notifications about editing conflicts in flows.
  • Mobile:
    • Automated scorecards on mobile.
    • Send follow-up emails on the go.
    • Create and share call snippets on mobile.
• A "July release" section was added with new features:
  • Agent Studio:
    • Introduction of Agent Studio for managing AI agents.
  • Conversation intelligence:
    • AI Translator for automatic translations of briefs, transcripts, and AI content.
    • Briefs in preferred languages.
    • Multilingual Economic buyer smart tracker.
    • Improved call panel.
  • Revenue analytics:
    • Apply customized list views to account-based metrics.
    • Set a default drilldown view per metric.
  • Engage:
    • Complete all to-do types in one seamless flow.
    • Start flows from any step.
    • Delay flow start.
    • Take action on to-dos from the Outlook add-in.
    • ZoomInfo Chrome extension now works in Gong.
    • Migrate content blocks from Salesloft.
    • Engage call tasks now in power dialer (Nooks).
    • See performance metrics for all templates and blocks.
  • Mobile:
    • Translate transcripts, briefs, and outlines on mobile.
  • Integrations:
    • Edgedive, Letter AI, Joyn, UserGems, Skyvia, GetAccept, Nerve, ThinkPilot, HockeyStack, and Troupe integrations were added.
• The "June release" content was moved down and kept mostly the same, but the "Salesloft" mention under "Migrate content blocks from external platforms" was removed.