Summary: Zoho CRM adds AI features

Why It Matters: Zoho CRM now offers more smart tools to help sales teams.

What Changed:

• The main title changed from "Zoho | Cloud Software Suite for Businesses" to "Zoho CRM | Top-rated Sales CRM Software by Customers".
• The "Skip to main content" link changed to "Skip to product menu" and now points to the CRM product page.
• The website content is now focused on Zoho CRM, with a detailed menu for its features, pricing, platform, and resources.
• New AI features were added under Zoho CRM, including AI Agents, Generative AI, Prediction, AI forecasting, Recommendation, Data enrichment, Anomaly detection, Automation, Business intelligence, AI for emails, AI for calls, Vision AI, Voice of the Customer, and Custom AI.
• New sections were added for Zoho CRM's platform, verticals, and specific customer resources like case studies and testimonials.
• The general product listings were removed from the main navigation and replaced with a CRM-specific menu.
• A new product called "DAP" (Platform to simplify software adoption with in-product guidance) was added under "Recent Launches" and "Sales".
• "POS" (Modern retail POS) was added under "Recent Launches" and "Sales", and also under "Commerce and POS".
• "Tables" description changed from "Work management tool to connect people, processes, and information" to "Modern spreadsheet-database hybrid to organize work and data".