February 28, 2026 ongoing Get alerts for notion.so

Summary: Notion launches Custom Agents for 24/7 automation

Why It Matters: The product is moving from a passive workspace to an active one where AI performs tasks automatically. This shifts the competition from document storage to autonomous workflow execution.

What Changed:

  • Added "Custom Agents" as a core product feature to automate repetitive work.
  • Updated the homepage headline to "Meet the night shift," focusing on 24/7 AI productivity.
  • Introduced specific agent types: Q&A, Task Routing, and Reporting agents.
  • Added new use case sections for triaging feedback, resolving support tickets, and security alerts.
  • Updated social proof to highlight that "98% of the Forbes Cloud 100" use the platform.
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