January 8, 2026 ongoing Get alerts for tray.io

Summary: Tray.ai launches Agent Gateway for MCP control

Why It Matters: The competitor is moving beyond simple automation to address IT governance concerns. They are positioning themselves as the central control point for "Model Context Protocol" (MCP) servers, which helps IT teams manage how AI agents access data.

What Changed:

  • Added "Agent Gateway" to the Merlin Agent Builder to help IT teams govern MCP servers.
  • Updated the homepage headline to focus on turning AI and agents into "business performance."
  • Added a new "Agent Inspiration Hub" to showcase potential use cases.
  • Included new educational resources for IT leaders, including a Gartner report and an AI agent strategy playbook.
  • Added a customer success highlight featuring Apollo deflecting 40% of IT tickets using their agents.
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