November 10, 2025 ongoing Get alerts for wix.com

Summary: Wix adds AI chat support

Why It Matters: Wix changed how users get help. They added a new AI chat tool.

What Changed:

  • The "Get answers" section changed from "Watch tutorials and read detailed articles in the Wix Help Center" to "Ask anything and get quick answers in the Wix Help Center."
  • The "Contact us" section changed to "Chat with us."
  • A new line was added: "Get 24/7 chat help from our Helpmate or contact a Customer Care Expert."
Track companies like wix.com
Get actionable insights on price changes, product launches, positioning shifts and more
Start Tracking →