Summary: Insider adds Agent One™ AI agents

Why It Matters: This shows Insider is putting more focus on AI to help customers.

What Changed:

  • Insider added a new product called Agent One™.
  • Agent One™ uses AI agents for customer engagement.
  • The website now has a main headline: "#1 AI-native Omnichannel Experience and Customer Engagement Platform".
  • The website added a new section about "Sirius AI™" and its features.
  • The website added a new section about reaching customers across "12+ channels".
  • The website added new navigation menus at the top.
  • The website added a video about customer journeys.
  • The website updated the numbers for customer success stories.
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