Summary:
LiveAgent adds extensive navigation and integrations
Why It Matters:
This change makes it easier for users to find specific features and connect LiveAgent with other tools.
What Changed:
- The website added a large navigation menu at the top.
- This new menu includes links to product overviews, specific features like Help Desk, Ticketing, Live Chat, Social Media, Call Center, and Knowledge Base.
- It also added sections for "Use For" (Business Solutions, Industry Solutions, Use Cases) and "Integrations" (Whatsapp, WordPress, Prestashop, Magento, Shopify, Mailchimp, Pipedrive, Slack, More Integrations).
- A "Resources" section was added with links to Academy, Templates, Checklists, Blog, Glossary, Support Portal, and Typing Test.
- A "Company" section was added with About Us and Awards.
- The "Features" and "Pricing" links were moved into the new top navigation.
- New "Demo" and "Free Trial" buttons were added prominently near the top.
- A language selector with many new language options was added.
- The "30-day free trial" text now has "Get Started for FREE" and "Schedule a demo" buttons next to it.
- A link "Explore our Helpdesk" was added under "Connect with your customers on all channels".
- A link "and many more…" was added under "Connect with your customers on all channels".