Summary: Sales Cloud now has Sales Agents.

Why It Matters: Salesforce added a new feature to Sales Cloud.

What Changed:

• Removed "CRM Products Build your Customer 360 and get a complete view of your customers across sales, service, marketing, commerce, and more.Explore AI CRMSalesServiceMarketingCommerceSlackCRMProducts by IndustryBackIndustriesGet industry-specific innovations that modernize your business, save time, and lower costs.See all industriesFinancial ServicesHealthcare & Life SciencesConsumer GoodsCommunicationsPublic SectorManufacturingNonprofitSmall BusinessBackSmall BusinessFind more customers, win their business, and keep them happy with tools that help you work smarter, not harder.Explore small business solutionsStarter SuitePro SuiteMarketingSalesServiceCommerceProductivity with SlackSmall Business PricingDataBackDataBring together, understand, and act on all your data, from any source.Explore Data CloudHow Data Cloud WorksHow Connectivity WorksData Security & PrivacyConnectors DirectoryAnalyticsPlatformBackSalesforce PlatformBuild and customize your Agentforce and Customer 360 with the Salesforce Platform.See all platform capabilitiesAgentforceArtificial IntelligenceAgentforce & AI App DevelopmentData Security & PrivacyAnalyticsMuleSoftFlow Automation HerokuCustomer SuccessBackCustomer SuccessReach your goals with our customer success experts.See all servicesSuccess PlansProfessional ServicesPlans & Services PricingPartner Apps & ExpertsBackPartner Apps & ExpertsGet the most out of Salesforce with partners, apps, solutions, and consultants.About our partnersAppExchangePartner AppsConsultantsBecome a PartnerSee all product pricing"
• Added "SalesBackSalesBoost pipeline, win rate, and revenue with Sales Cloud.See all sales solutionsSales Force AutomationSales AISales AgentsSales Performance ManagementPartner CloudRevenue Lifecycle ManagementCPQSales PricingServiceBackServiceCut service costs with humans & AI agents on one platform. See all service solutionsCustomer Service ManagementField ServiceSelf ServiceOmnichannel Customer EngagementService AnalyticsCustomer Service AIContact CenterVoice & Phone SupportHR ServiceService PricingMarketingBackMarketingPersonalize every moment of engagement across the customer lifecycle with AI agents, actionable data, and workflows.See all marketing solutionsMarketing AIEmail Marketing, Mobile, & AdvertisingB2B Marketing AutomationPersonalizationMarketing AnalyticsCustomer Data PlatformLoyalty ManagementSmall Business MarketingMarketing PricingCommerceBackCommerceIncrease revenue and deliver consistent customer experiences across online, in-store, and mobile channels with Commerce Cloud.See all commerce solutionsB2C CommerceB2B CommerceDirect to ConsumerOrder ManagementCommerce AIPaymentsCommerce InnovationsCommerce PricingAnalyticsBackAnalyticsEmpower every user, in every industry to transform trusted data into actionable insights, wherever they work.Explore analytics solutionsTableau NextTableau SemanticsTableauCRM AnalyticsData CultureAnalytics PricingSlackBackSlackCentralize your people, data, apps, and Saleforce solutions where teams of humans and agents work in Slack.Learn about Slack and SalesforceCollaboration & ProductivityPlatform & IntegrationAgentforce in SlackSalesforce channelsSlack PricingCRMNet ZeroBackNet ZeroSustainability, simplified with Agentforce.See all Net Zero solutionsAgentforce for Net Zero CloudNet Zero CloudNet Zero MarketplaceNet Zero Pricing"
• Updated "Customer Stories" to remove "Customer Reference Program"
• Updated "Support" to mention "Agentforce" and "Ask Agentforce"
• Updated "Communities" to add "Slack Community," "MuleSoft Community," and "Tableau Community"
• Updated "Account Management" to add "Digital Wallet"
• Updated "Salesforce+" events to add "Dreamforce," "World Tour," "Connections," "Tableau Conference," and "TDX"
• Added "Trending" and "Industries" sections under "Salesforce+"
• Updated the main "Try for free" section to include "Need Salesforce support? Get answers fast from our AI agent on Salesforce Help. Go to Help Salesforce. The #1 AI CRM."
• Updated "Keep growing with the world's #1 AI CRM." to "Get data, analytics, CRM apps, and agents. All on one deeply integrated platform."