July 27, 2025 90-day analysis Get alerts for salesforce.com

Summary: Salesforce adds new sales solutions

Why It Matters: Salesforce changed how it shows its sales products. This could mean they are focusing more on specific sales tools.

What Changed:

  • "CRM Products" section was removed.
  • A new "Sales" section was added with specific sales solutions like "Sales Force Automation," "Sales AI," and "Sales Agents."
  • "Service," "Marketing," and "Commerce" sections were updated with more detailed sub-categories and pricing information.
  • "Analytics" and "Net Zero" were added as new top-level product categories.
  • "Tableau" was replaced with "Analytics" in the main product list.
  • "Customer Success" and "Partner Apps & Experts" sections were reordered.
  • The "Your Account" section was expanded to "Account Management" with more details.
  • The "Salesforce+" section was updated with new trending topics and industry content.
  • The introductory text on the homepage was updated to include "G2 names Salesforce the best CRM for small business."
  • The "Keep growing with the world's #1 AI CRM" section was rephrased to "Get data, analytics, CRM apps, and agents. All on one deeply integrated platform."
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