Summary: Freshdesk redirects demo and signup links to Omni

Why It Matters: The company is pushing new visitors toward their "Omni" product version instead of the standard setup. This suggests they want to move customers to a more unified, multi-channel experience.

What Changed:

  • Updated the main "Demo" and "Try it free" buttons in the top menu to point to the Omni product pages.
  • Changed the "Try it free" and "Book a demo" buttons in the middle of the page to point to Omni links.
  • Updated the footer "Try it free" and "Book a demo" links to point to Omni signup and request forms.
  • Added "Click for sound" labels and timestamps to product video sections.
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