Summary: Intercom launches Intercom Suite for helpdesks

Why It Matters: Intercom is moving from being just a chatbot to a full customer service platform. They are trying to own the entire support workflow by combining their AI agent with a unified helpdesk view.

What Changed:

• Added a new "Intercom Suite" section that combines the AI agent with a helpdesk.
• Added a new "Fin on your existing helpdesk" option to let their AI work with other tools.
• Updated the homepage to emphasize a "single consolidated view" of customer service.
• Added new legal and cookie tracking disclosures at the bottom of the page.