Summary:
Zendesk adds new AI features
Why It Matters:
Zendesk is showing new ways its AI tools can help customers and employees.
What Changed:
- The main banner changed from promoting "Zendesk + GPT-5" to "Zendesk AI Summit 2025" with a "Watch now" link.
- A section about the "Zendesk AI Summit" was added, summarizing insights from LinkedIn and OpenAI.
- Three new AI-powered features were added: "Zendesk Voice AI agents," "Zendesk Admin Copilot," and "Zendesk IT asset management."
- The "Zendesk AI Summit" section now has a "Watch now" link instead of "Register now."