Summary: RingCentral launches AVA AI Virtual Assistant

Why It Matters: The company is shifting its focus from basic automated tools like "AI Receptionist" to a more advanced "Virtual Assistant" that handles complex tasks like meeting summaries and user onboarding.

What Changed:

• Replaced the "AI Receptionist" feature with a new "Product Spotlight" for AVA (AI Virtual Assistant).
• Added specific capabilities for AVA, including meeting summaries, real-time in-app prompts, and administrative task automation.
• Updated live call statistics to show higher volume (nearly 1 million calls in the last hour).
• Removed several industry-specific case study sections and product innovation links from the bottom of the page.
• Changed the primary sales contact phone number.