Summary:
SAP CX adds new AI and data platform features
Why It Matters:
SAP is showing new ways its customer experience tools use AI and data.
What Changed:
- Removed "See how customers are succeeding with CX solutions from SAP" section title.
- Added a new section with bullet points: "Optimized," "Insightful," and "Impactful" descriptions.
- Added new product features: "SAP Business AI," "SAP Business Data Cloud," and "SAP Business Technology Platform."
- Added a list of SAP solutions for customer experience and CRM with links.
- Changed "Explore our CX software innovations" to "Explore AI-driven innovations."
- Updated "AI agents for sales and e-commerce" to "AI agents for sales, service, and e-commerce" with new details.
- Removed the "Resources" section with whitepapers and reports.
- Updated the Gartner Magic Quadrant for Digital Commerce mention from "10 times since 2014" to "11 times since 2014."
- Removed all Gartner legal disclaimers and trademark information.