Summary:
Gorgias adds 60% self-service automation claim
Why It Matters:
The product is now leading with a specific performance metric (60% automation) in its primary social proof section. This sets a clear benchmark for what ecommerce brands should expect from AI support tools.
What Changed:
- Added a new featured testimonial from the VP of Marketing at Shinesty.
- Highlighted a specific success metric: "Customers can self-serve for 60% of interactions."
- Updated the footer with a detailed cookie consent and privacy policy notice.
- Reordered the testimonial section to place the automation-focused quote at the top.