February 16, 2026 ongoing Get alerts for gorgias.com

Summary: Gorgias launches dedicated Enterprise solution

Why It Matters: Gorgias is moving upmarket to serve larger brands. They are shifting from a general ecommerce tool to a platform that handles complex needs for high-volume Shopify stores.

What Changed:

  • Added a new "Gorgias for Enterprise" section to the main navigation and homepage.
  • Updated the navigation menu to group products under "AI Agent" and "Helpdesk" categories.
  • Added a "Preferred Integrations" section featuring high-end tools like Bloomreach and Attentive.
  • Introduced a new "SKU Generator" tool in the resources section.
  • Updated the "What's New" announcement from the Spring release to the Autumn Product Release.
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